Dynamics 365 Business Central: Posting Errors
You are probably wondering why I’m doing a push-up, so we at Inecta we installed a new company policy, if you make a posting error in our enterprise system you have to do 10 push-ups, this way we learn not to make posting error and we keep everybody fit. I think it’s a brilliant idea, but recently business central made it easier to reverse the transaction, we kept this policy in place. Let's look at it in the system
Let me go over what actually happened, I was here in the sales order, and I issued a sales order to the Adatum Corporation and that was for the Inecta coffee mugs and I was on the main locations. I was selling 5 coffee mugs and I accidentally put it for 500 dollars each, so that obviously is expensive for a coffee mug, it's simply a mistake. Anyways I posted and shipped an invoice. At the moment I pressed ok, I realized that it was a mistake.
Correct Button and Cancel Button
What do we do to fix this problem? before we had to go in an make a return order, credit memo or something like that. But in business central today we have 2 buttons here that are to correct. So, we have the correct button and cancel button. The correct button reverses this transaction and creates a sales order for me to put in the correct unit price because cancel just cancels this order and does not create the sales order.
Let's go ahead and hit correct, we are going to cancel this sales invoice and we get a new sales order that we can go in here and say well it was supposed to be 5 dollars, not 500 dollars. I can just go and post this invoice and notice it actually did an invoice, into an order, But that is fine. We click post, now we look at the posted invoice it's for 5 pieces, 5 dollars. And it's fixed. Now it took me only a few minutes to fix this, but it did take me about 10 minutes to finish the push-ups.