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Cut Back on IT Expenses: Managed IT Support

With our offering of Office 365 applications, we can help your business transfer all of your processes to the cloud. iNECTA can help you eliminate the need for extensive hardware, and minimize IT expenses.

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Premium
Full User
Microsoft 365
Business
+
Managed IT
$79
user/month

iNECTA Premium offers the marquis package of services with all of Office 365’s features at your disposal.

With the Full User membership, iNECTA manages the entirety of your IT efforts with 24/7 support.

This eliminates any headaches whatsoever on your end of things. This also comes with the full suite of Microsoft 365 Business.

Office applications included

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Outlook
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Word
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Excel
AppTile_PowerPoint_68x68
PowerPoint
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OneNote
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Access
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Publisher

Services included

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Exchange
AppTile_OneDrive_68x68
OneDrive
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SharePoint
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Microsoft Teams
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Yammer
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Stream

Support included

  • 24x7x365 Monitoring & Automated Reporting
  • Each user setup with Intune
  • Microsoft Application Support
  •  Unlimited Remote-Control Support for Microsoft® Applications
  • Unlimited Audio-Visual support (with Screen Sharing) for Microsoft® Applications
  • Online Ticket Support System
  • Online Software License Management
  • Advanced Desktop Optimization & Management
  • Anti-Virus & Anti-Spyware Support Management
  • Microsoft Application Support and Updates
  • 24x7 Remote Emergency Support
  • Phone & Tablet Email Configuration
  • Hardware Upgrades (parts not included)
  • Operating System Upgrade Labor (new or same machine)
  • Work on escalated support tickets.
  • Installing and configuring new hardware and software (remote support only)
  • Documentation included of setup of Office 365 and Exchange.
  • Troubleshooting any reported problems.
  • System performance tuning.
Team Member
Office 365
Business Essentials
+
Managed IT
$24
user/month

iNECTA Premium for team members comes with the essential package offerings with a few of the features of the Full User withheld.

This option is significantly cheaper and perfect for those on a budget looking for an affordable way to receive help with their IT efforts.

Office online apps included

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Outlook
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Word
AppTile_Excel_68x68
Excel
AppTile_PowerPoint_68x68
PowerPoint
AppTile_OneNote_68x68
OneNote
AppTile_Access_68x68
Access
AppTile_Publisher_68x68
Publisher

Services included

AppTile_Exchange_68x68
Exchange
AppTile_OneDrive_68x68
OneDrive
AppTile_SharePoint_68x68
SharePoint
AppTile_Teams_68x68
Microsoft Teams

Support included

  • 24x7x365 Monitoring & Automated Reporting
  • Each user setup with Intune
  • Microsoft Application Support
  • Online Ticket Support System
  • Online Software License Management
  • Anti-Virus & Anti-Spyware Support Management
  • Microsoft Application Support and Updates
  • 24x7 Remote Emergency Support
  • Phone & Tablet Email Configuration
  • Operating System Upgrade Labor (new or same machine)
  • Work on escalated support tickets.
  • Installing and configuring new hardware and software (remote support only)
  • Documentation included of setup of Office 365 and Exchange.
  • Troubleshooting any reported problems.
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Essentials
Full User
Microsoft 365
Business
+
Managed IT
$49
user/month

The Essentials Full User package comes with iNECTA’s base offerings without a few of the features that come standard in either of the Premium options.

With this version of the Essentials package, you still get 24/7 monitoring and automated reporting as well as Microsoft application support.

Office applications included

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Outlook
AppTile_Word_68x68
Word
AppTile_Excel_68x68
Excel
AppTile_PowerPoint_68x68
PowerPoint
AppTile_OneNote_68x68
OneNote
AppTile_Access_68x68
Access
AppTile_Publisher_68x68
Publisher

Services included

AppTile_Exchange_68x68
Exchange
AppTile_OneDrive_68x68
OneDrive
AppTile_SharePoint_68x68
SharePoint
AppTile_Teams_68x68
Microsoft Teams
AppTile_Yammer_68x68
Yammer
AppTile_Stream_68x68
Stream

Support included

  • 24x7x365 Monitoring & Automated Reporting
  • Microsoft Application Support
  • 2nd level support for IT team for Microsoft® Applications
  • Online Ticket Support System
  • Online Software License Management
  • Anti-Virus & Anti-Spyware Support Management
  • Microsoft Application Support and Updates
  • 24x7 Remote Emergency Support for 2nd level support for IT teams
  • Phone & Tablet Email Configuration
  • Operating System Upgrade Labor (new or same machine)
  • Work on escalated support tickets.
  • Installing and configuring new hardware and software (remote support only)
  • Documentation included of setup of Office 365 and Exchange.
  • Troubleshooting any reported problems.
Team Member
Office 365
Business Essentials
+
Managed IT
$14
user/month

The most modest package available for IT support.

The Team Member subscription offers features like an online ticket supports system and online software management system but does not come with most of the features found in either of the Premium packages.

The Essentials Team Member is the most “hands-off” managed IT solution.

Office online apps included

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Outlook
AppTile_Word_68x68
Word
AppTile_Excel_68x68
Excel
AppTile_PowerPoint_68x68
PowerPoint
AppTile_OneNote_68x68
OneNote
AppTile_Access_68x68
Access
AppTile_Publisher_68x68
Publisher

Services included

AppTile_Exchange_68x68
Exchange
AppTile_OneDrive_68x68
OneDrive
AppTile_SharePoint_68x68
SharePoint
AppTile_Teams_68x68
Microsoft Teams

Support included

  • Online Ticket Support System
  • Online Software License Management