Frequently Asked Questions
Everything you need to know about inecta Food ERP — from pricing and implementation to features and support.
ABOUT INECTA
What is inecta Food ERP?
inecta Food ERP is a complete enterprise resource planning system built specifically for the food and beverage industry. It covers everything from production and inventory to distribution, traceability, and financials — all in a single platform.
inecta serves food and beverage companies of all sizes — from growing producers to large-scale distributors. Whether you manufacture, process, distribute, or trade food products, inecta is built for your operations.
inecta supports 20+ food verticals including dairy, seafood, meat processing, bakery, produce, beverages, catering, aquaculture, egg production, wine, and food distribution. Each vertical gets purpose-built functionality tailored to its specific requirements.
inecta Food ERP is built on Microsoft Dynamics 365 Business Central, giving you the reliability and security of the Microsoft ecosystem. The platform runs in the Microsoft Azure cloud and integrates natively with tools like Microsoft 365 and Power BI.
inecta was founded in 2001 by CEO Johannes Gudmundsson. We have over 25 years of experience in the food and beverage industry and have maintained a 99% customer retention rate throughout that time.
PRICING & LICENSING
Understanding costs and subscriptions
Pricing depends on the number of users, modules required, and the complexity of your operations. We offer transparent, subscription-based pricing with no hidden fees. Contact us for a tailored quote based on your specific needs.
inecta Food ERP uses a subscription model with monthly or annual billing. This includes the software, hosting on Microsoft Azure, automatic updates, and standard support — so there are no surprise costs down the line.
Your subscription covers the full ERP platform, cloud hosting, automatic software updates, security patches, and access to our support team. Training packages and dedicated consulting are available as add-ons depending on your needs.
No. We believe in transparent pricing. Your subscription covers the platform, hosting, and updates. Implementation, data migration, and training are quoted separately upfront so you know exactly what to expect before you commit.
Yes. You can add users and modules as your business expands without re-implementing the system. inecta is designed to grow with you, whether you are adding new warehouses, production lines, or expanding into new markets.
IMPLEMENTATION
Getting started with inecta
A typical implementation takes 3 to 6 months depending on the size and complexity of your operations. We follow a structured process with clear milestones, so you always know where you stand.
We start with a discovery phase to understand your business, then move through system configuration, data migration, testing, training, and go-live. You are assigned a dedicated project team who works alongside your staff throughout the process.
Yes. We have extensive experience migrating data from legacy ERP systems, spreadsheets, and other platforms. Our team handles the extraction, mapping, cleansing, and loading of your data to ensure a clean transition with minimal disruption.
We offer multiple training options including live sessions, a self-service customer portal with documentation and videos, and hands-on workshops tailored to your team's roles. Training is designed to get your staff confident and productive before go-live.
Yes. Because inecta is built on Microsoft Dynamics 365 Business Central, it supports deep customization without breaking upgrade compatibility. Our in-house development team can tailor workflows, reports, and integrations to match how your business actually operates.
FEATURES & CAPABILITIES
What inecta Food ERP can do
Yes. inecta provides end-to-end lot traceability from raw materials through production to finished goods and delivery. You can trace any product forward or backward in seconds, which is essential for recalls, audits, and regulatory compliance.
Yes. inecta includes a full warehouse management system (WMS) that supports multiple locations, bin management, pick and pack workflows, and real-time inventory visibility across all your sites.
Yes. inecta covers production planning, scheduling, bill of materials, recipe management, yield tracking, and quality control. It is designed to handle the unique challenges of food production including shelf life, catch weights, and seasonal variability.
inecta includes built-in reporting and integrates with Microsoft Power BI for advanced analytics. You get real-time dashboards covering production, inventory, sales, financials, and more — giving your team the visibility to make faster, better decisions.
inecta integrates with a wide range of third-party systems including EDI providers, e-commerce platforms, shipping carriers, and payment processors. As a Microsoft platform, it also connects natively with Microsoft 365, Power BI, Power Automate, and Azure services.
SUPPORT
Help when you need it
We offer ongoing support through our dedicated support team, a self-service customer portal, and scheduled check-ins. Our goal is to make sure your system keeps running smoothly and your team stays productive.
Upgrades are managed automatically by inecta as part of your subscription. Because we build on Microsoft Dynamics 365 Business Central, you always have access to the latest features and security patches without manual intervention.
inecta provides responsive global support with offices throughout North America, Europe, Asia, and Australia. Inquiries are routed to the right office in the right time zone so you get help when you need it.
Yes. Every inecta customer is assigned a dedicated account manager who knows your business and your system. They serve as your primary point of contact for support, training, and any future enhancements you need.
Still have questions?
Our team is happy to walk you through inecta Food ERP and answer anything specific to your business.