Microsoft announces its new CRM Accelerator, which pulls data from social networking sites and integrates it into its CRM system.

“These new accelerators expand the capabilities of Microsoft Dynamics CRM to address emerging business trends in social networking and drive efficiencies in collaborative business processes,” Brad Wilson, general manager of Microsoft Dynamics CRM, said in a statement accompanying the July 9 announcement.

“A connector between Dynamics CRM and a business’s Web portal, this accelerator allows users to rapidly extend to the Internet any business process and drive costs out of everyday business interactions,” according to Microsoft.

Learn more about Microsoft’s CRM Accelerator at: http://www.microsoft.com/presspass/press/2009/jul09/07-08MSDynamicsCRMAcceleratorsPR.mspx